LONE CYPRESS TECHNOLOGY

IT Support for Architecture Firms in San Antonio

Keep your CAD seats, file shares, and renderings running, backed by 25 years of expertise.

Architecture is a deadline-driven profession where a single hour of downtime can cascade into missed submittals, stalled renderings, and frustrated project owners.

When your Revit models stall mid-sync, when your file server chokes on a 4 GB construction set, or when a ransomware alert freezes your entire office the morning a permit package is due, you don't need a generic help desk. 

And for most small and mid-sized businesses and municipalities in San Antonio, the honest answer to "How fast could we recover?" is one they'd rather not say out loud. If you don't have a tested, documented recovery plan right now, you're betting your operations, your client data, and your revenue on luck.

Lone Cypress Technology builds business continuity and disaster recovery solutions that replace hope with a plan. We design backup architectures, failover systems, and recovery procedures that are specific to your environment, not a generic template pulled off a shelf. Our approach accounts for the real-world threats that San Antonio organizations face every year: extended power outages, severe weather seasons that intensify annually, and a ransomware landscape that increasingly targets law firms, accounting practices, municipal governments, and architecture firms, exactly the industries we've protected for over 25 years.

What sets our work apart is proximity and permanence. We're based right here in San Antonio. When Winter Storm Uri hit in 2021, we weren't coordinating from a remote call center; we were on the ground with our clients, executing the recovery plans we'd built together. That's the difference between a vendor and a partner, and it's the reason San Antonio organizations trust Lone Cypress Technology to keep them running when everything else stops.

Our services

Lone Cypress Technology delivers managed IT services purpose-built for the demands of architecture firms.

That means proactive monitoring of your workstations, servers, and network infrastructure around the clock, not waiting for something to break before we act. Our team continuously tracks system performance, storage capacity, and security posture so that the Revit crashes, slow file transfers, and surprise outages that plague under-managed networks simply don't happen on our watch.

Our service begins with a comprehensive network audit tailored to how your firm actually operates. We examine your workstation configurations to ensure they meet the processing, memory, and GPU requirements for AutoCAD, Revit, SketchUp, Rhino, Lumion, and other design applications. We evaluate your file-sharing infrastructure, whether that's an on-premise server, a cloud-hosted environment through Microsoft Azure or AWS, or a hybrid setup, to make sure your team can access, sync, and collaborate on large project files without latency or version-control headaches. We review your data backup and disaster recovery plan against real-world scenarios, because a corrupted Revit central model or a ransomware attack that encrypts three years of project archives is not hypothetical in this industry. It happens, and your recovery plan must be tested and proven before you need it.

From there, we build a managed services engagement that covers hosted email, file storage, endpoint security, patch management, and 24/7x365 remote help desk access. Your staff gets a direct line to technicians who understand that "my Revit session keeps crashing" is not the same support ticket as "my Outlook won't open." We prioritize and resolve issues based on how they impact your design workflow and your project timelines, not a generic severity matrix. The result is an IT environment that stays invisible when everything is working and responds immediately when something needs attention, so your architects can focus on designing, not troubleshooting.

Protect Your Projects With Reliable IT Support

how you benefit

industries we serve

Managed IT Services 

Comprehensive, ongoing management of your firm's entire IT environment, workstations, servers, network infrastructure, and cloud platforms. We handle patching, updates, performance optimization, and vendor coordination so your team focuses on design, not IT troubleshooting. Our managed services are tailored for architecture firms with CAD/BIM-intensive workloads and include regular system reviews to ensure your infrastructure keeps pace with project demands.

Proactive Monitoring & Management 

Around-the-clock monitoring of your systems detects and resolves issues before they impact your workflow. We track workstation health, server performance, storage capacity, network throughput, and security alerts in real time. When thresholds are exceeded or anomalies appear, our team responds immediately, often before your staff even notices a problem. This approach dramatically reduces unplanned downtime and keeps your design environment stable.

Cloud-Based Services (Microsoft Azure, AWS) 

Secure, scalable cloud infrastructure for remote access, virtual desktops, file collaboration, and project archiving. We design hybrid environments that keep performance-sensitive workflows on local hardware while leveraging cloud platforms for flexibility, redundancy, and growth, without the capital expense of expanding physical server infrastructure.

Hosted Email & File Storage 

Enterprise-grade email and file storage managed and secured by our team. We configure hosted email for reliability and compliance, set up file shares optimized for large architectural project data, and integrate both with your broader IT environment for seamless, secure daily operations.

Data Backup & Disaster Recovery 

Automated, tested backup solutions protect your active project files, archived work, and business-critical data. We configure backup schedules matched to your workflow, verify recovery integrity through regular testing, and maintain off-site and cloud redundancy to ensure business continuity through any scenario, from ransomware incidents to severe weather events affecting your San Antonio office.

our process

STEP ONE

Schedule a Discovery Conversation With Our Team

Contact Lone Cypress Technology to schedule an initial conversation with our team. We'll discuss your firm's size, software stack, current IT pain points, and project demands. This is a no-pressure dialogue designed to help us understand how your architects workday to day and where your current technology is falling short. Expect this conversation to take approximately 30 to 45 minutes, and it can happen by phone, video call, or in person at your San Antonio office. You'll speak directly with our leadership, not a sales rep reading from a script.

STEP TWO

Comprehensive Network Audit and Assessment

We conduct a thorough audit of your existing IT environment, examining workstations, servers, network infrastructure, file storage, backup systems, security posture, and software licensing. For architecture firms, we pay particular attention to CAD/BIM workstation specifications, file-sharing configurations, rendering pipeline performance, and storage capacity projections. This assessment typically takes one to two weeks depending on your firm's size and complexity. You'll receive a detailed report with findings and prioritized recommendations.

STEP THREE

Custom IT Strategy and Proposal

Based on the audit findings, we develop a managed services proposal tailored to your firm's specific needs, budget, and growth plans. This isn't a generic package, it addresses the exact gaps and risks we identified, with clear timelines, costs, and expected outcomes. We walk your principals and operations leads through the proposal in detail and answer every question before moving forward.

STEP FOUR

Managed Onboarding and Implementation

Once you approve the plan, our team handles the full onboarding process, deploying monitoring agents, configuring backup systems, optimizing workstations, migrating email or file storage if needed, and establishing help desk access for your staff. We coordinate implementation around your project schedule to minimize disruption. Most firms are fully onboarded within two to four weeks.

STEP FIVE

Ongoing Management, Monitoring, and Optimization

With onboarding complete, Lone Cypress becomes your dedicated IT partner. We provide 24/7x365 monitoring and remote help desk support, conduct regular system reviews, and continuously optimize your environment as your firm grows, your software evolves, and your project demands change. You'll have a direct line to our team, always.

our approach

At Lone Cypress Technology, our approach to IT management is rooted in a principle that guides everything we do: technology should serve your firm's mission, not complicate it.

Architecture firms exist to design remarkable buildings and spaces. Our job is to ensure that the technology powering that creative work is reliable, secure, and optimized, so invisible that your architects forget it's there, and so responsive that when they do need help, the experience is fast, knowledgeable, and respectful of their time.

We begin every engagement by listening. Before we recommend a single piece of hardware or configure a single service, we learn how your firm operates.

What software do your architects use daily? How do your project teams collaborate on central models? Where are your largest files stored, and who needs access? What happens when your internet goes down during a deadline week? These are not abstract questions; they are the foundation of an IT strategy that actually works for an architecture practice rather than against it. Too many MSPs apply a generic template to every client. We build our service around the specific workflows, pressures, and priorities that define your firm.

Our methodology is proactive by design. We monitor, maintain, and optimize continuously rather than waiting for problems to surface. We conduct regular reviews of your infrastructure to identify emerging risks, a workstation approaching the end of life, a backup policy that no longer covers your growing data footprint, or a software update that could disrupt your rendering pipeline. We bring these findings to you with clear recommendations and handle the remediation with minimal disruption to your operations.

What ties this approach together is our deep commitment to the San Antonio business community. Paul Mann and Glenda Anzualda built this company here, and after more than 25 years of serving local firms, our reputation depends on delivering results, not making promises. When we say architecture is a specialty, we mean we have invested the time and expertise to understand your industry, and we show up every day prepared to prove it.

frequently asked questions

Lone Cypress Technology has been providing managed IT services to San Antonio businesses for over 25 years. Founded by Paul Mann and Glenda Anzualda in 2004, the company is headquartered on North Main Avenue and specializes in IT support for architecture firms, law firms, small municipalities, and accounting practices.

IT Support Your Firm Can Trust

Talk to Lone Cypress Technology about managed IT built for San Antonio architecture firms.