LONE CYPRESS TECHNOLOGY
IT Support for Architecture Firms in San Antonio
Keep your CAD seats, file shares, and renderings running, backed by 25 years of expertise.
Architecture is a deadline-driven profession where a single hour of downtime can cascade into missed submittals, stalled renderings, and frustrated project owners.
When your Revit models stall mid-sync, when your file server chokes on a 4 GB construction set, or when a ransomware alert freezes your entire office the morning a permit package is due, you don't need a generic help desk.
And for most small and mid-sized businesses and municipalities in San Antonio, the honest answer to "How fast could we recover?" is one they'd rather not say out loud. If you don't have a tested, documented recovery plan right now, you're betting your operations, your client data, and your revenue on luck.
Lone Cypress Technology builds business continuity and disaster recovery solutions that replace hope with a plan. We design backup architectures, failover systems, and recovery procedures that are specific to your environment, not a generic template pulled off a shelf. Our approach accounts for the real-world threats that San Antonio organizations face every year: extended power outages, severe weather seasons that intensify annually, and a ransomware landscape that increasingly targets law firms, accounting practices, municipal governments, and architecture firms, exactly the industries we've protected for over 25 years.
What sets our work apart is proximity and permanence. We're based right here in San Antonio. When Winter Storm Uri hit in 2021, we weren't coordinating from a remote call center; we were on the ground with our clients, executing the recovery plans we'd built together. That's the difference between a vendor and a partner, and it's the reason San Antonio organizations trust Lone Cypress Technology to keep them running when everything else stops.
Our services
Lone Cypress Technology delivers managed IT services purpose-built for the demands of architecture firms.
That means proactive monitoring of your workstations, servers, and network infrastructure around the clock, not waiting for something to break before we act. Our team continuously tracks system performance, storage capacity, and security posture so that the Revit crashes, slow file transfers, and surprise outages that plague under-managed networks simply don't happen on our watch.
Our service begins with a comprehensive network audit tailored to how your firm actually operates. We examine your workstation configurations to ensure they meet the processing, memory, and GPU requirements for AutoCAD, Revit, SketchUp, Rhino, Lumion, and other design applications. We evaluate your file-sharing infrastructure, whether that's an on-premise server, a cloud-hosted environment through Microsoft Azure or AWS, or a hybrid setup, to make sure your team can access, sync, and collaborate on large project files without latency or version-control headaches. We review your data backup and disaster recovery plan against real-world scenarios, because a corrupted Revit central model or a ransomware attack that encrypts three years of project archives is not hypothetical in this industry. It happens, and your recovery plan must be tested and proven before you need it.
From there, we build a managed services engagement that covers hosted email, file storage, endpoint security, patch management, and 24/7x365 remote help desk access. Your staff gets a direct line to technicians who understand that "my Revit session keeps crashing" is not the same support ticket as "my Outlook won't open." We prioritize and resolve issues based on how they impact your design workflow and your project timelines, not a generic severity matrix. The result is an IT environment that stays invisible when everything is working and responds immediately when something needs attention, so your architects can focus on designing, not troubleshooting.
Protect Your Projects With Reliable IT Support
how you benefit
-
Architecture firms operate on immovable deadlines. A permit submission date, a client presentation, a construction administration milestone, none of these move because your server went down overnight. That's why Lone Cypress Technology deploys proactive monitoring and management across every component of your IT environment, from workstations and switches to firewalls and cloud services.
Our monitoring platform watches system health indicators in real time: CPU utilization on your rendering workstations, available storage on your file server, memory usage during heavy Revit sessions, and network throughput when multiple team members are syncing large models simultaneously. When we detect an anomaly, a hard drive approaching capacity, a backup job that failed silently, a workstation running dangerously hot under sustained rendering loads, we intervene before the problem reaches your architects' screens.
For San Antonio architecture firms juggling multiple active projects, this approach is transformational. Instead of reactive break-fix cycles that pull your staff away from billable work, you get a stable, predictable IT environment where issues are resolved in the background. Our 24/7x365 remote help desk means that even if your team is working late to finish a set of construction documents or running weekend renderings for a Monday client meeting, support is always one call away. The net effect is fewer interruptions, more productive design hours, and the confidence that your technology will keep pace with your project demands, not fall behind them.
-
Architecture generates enormous volumes of data. A single mid-size commercial project can produce hundreds of gigabytes of Revit central models, linked files, rendered images, PDF submittal sets, and consultant coordination documents. Multiply that across a portfolio of active and archived projects, and your storage infrastructure becomes one of the most critical and most overlooked components of your IT environment.
Lone Cypress Technology designs, deploys, and manages file storage solutions that match the specific demands of architectural workflows. Whether your firm operates from on-premise servers, a cloud-hosted platform through Microsoft Azure or AWS, or a hybrid architecture that keeps active project files local for speed while archiving completed work to the cloud for cost efficiency, we build an infrastructure that balances performance, accessibility, and security.
We configure your file shares so that your team can collaborate on central Revit models without the sync conflicts and file-locking issues that derail multi-user BIM workflows. We implement tiered storage strategies that keep your most-accessed project data on fast, reliable drives while moving older archives to cost-effective cloud storage, all without your staff having to think about where files live. And we ensure that every file, on every platform, is included in your backup and disaster recovery plan. For San Antonio firms managing projects across multiple offices or coordinating with remote consultants, this isn't a luxury, it's the foundation of productive, reliable project delivery.
-
Imagine losing three years of completed project files to a ransomware attack. Or discovering that your nightly backup hasn't actually been running for two weeks, right when a corrupted Revit central model takes down your most important active project. These scenarios are not hypothetical. They happen to architecture firms that treat backup as an afterthought, and the consequences range from days of lost productivity to permanent, unrecoverable data loss.
Lone Cypress Technology builds data backup and disaster recovery solutions that are tested, verified, and designed specifically for the file types and volumes that architecture firms produce. We don't just set up a backup job and walk away. We configure automated backups that capture your active project files, archived work, email, and system configurations on a schedule that matches your risk tolerance, whether that's every hour during active project phases or nightly for general operations. More importantly, we test your recovery process regularly to verify that backups are complete, uncorrupted, and restorable within a timeframe that keeps your firm operational.
For San Antonio firms, local threats like severe weather events, power grid instability, and the ever-present risk of cybersecurity incidents make disaster recovery planning essential. Our solutions include off-site and cloud-based redundancy so that even if your physical office is inaccessible, your data is safe and your team can resume work from any location. We document recovery procedures, establish recovery time objectives, and walk your leadership through the plan so that when an incident occurs, not if, your response is swift, organized, and effective. Your project archives represent decades of intellectual property. We protect them accordingly.
-
The way architecture firms work has changed. Principals review renderings from project sites. Junior architects work remotely on documentation sets. Consultants across the city, or across the country, need access to shared models and markups in real time. Your IT infrastructure must support this flexibility without introducing latency, security gaps, or collaboration bottlenecks.
Lone Cypress Technology deploys and manages cloud-based services through Microsoft Azure and AWS that extend your office environment to wherever your team needs to work. We configure cloud-hosted virtual desktops that deliver the processing power your architects need for CAD and BIM applications without requiring every remote user to own a high-end workstation. We set up secure, performant connections to your central file shares so that remote access doesn't mean slow access. And we integrate hosted email and productivity tools so that communication, scheduling, and document sharing all operate within a unified, managed platform.
What makes our approach different is that we don't force your firm into a one-size-fits-all cloud migration. Some workflows perform best on local hardware, rendering, for instance, often benefits from dedicated GPU workstations in your office. Other workflows, like document review, consultant coordination, and project archiving, are natural fits for cloud infrastructure. We help you identify the right balance for your firm's size, budget, and project demands, then build a hybrid environment that maximizes both performance and flexibility. For growing San Antonio firms adding staff or opening satellite offices, cloud services managed by Lone Cypress provide the scalability to expand without the capital expense of building out new server rooms.
-
Not all computers are created equal, and architecture firms learn this the hard way when a general-purpose business PC struggles to open a complex Revit model or grinds to a halt during a Lumion rendering. Your workstations, network switches, and internal infrastructure must be specified and configured to handle the unique processing demands of architectural design software, and that requires IT expertise specific to your industry.
Lone Cypress Technology provides IT design services that start with understanding your software stack, your typical project complexity, and your team's workflow patterns. We specify workstations with the right combination of multi-core processors, professional-grade GPUs, high-speed RAM, and NVMe storage to ensure that AutoCAD, Revit, SketchUp, Rhino, Enscape, and rendering applications run smoothly under real-world production loads. We design your internal network to handle the large file transfers, central model syncing, and backup operations that occur simultaneously during peak work hours without creating bottlenecks.
This isn't about recommending the most expensive hardware; it's about recommending the right hardware. A small firm running AutoCAD 2D primarily has different infrastructure needs than a mid-size firm producing complex BIM models with linked consultant files and photorealistic renderings. We tailor our recommendations to your actual workload, then manage the deployment, configuration, and ongoing maintenance so that every workstation and every network component performs as expected from day one. For San Antonio firms planning office renovations or buildouts, we coordinate IT infrastructure design alongside your construction timeline so that your technology is ready when your team moves in.
-
There is no substitute for experience, and there is no substitute for local presence. Lone Cypress Technology has been serving San Antonio businesses for more than 25 years, and architecture firms are one of our defined specialties. CEO Paul Mann brings over two decades of hands-on IT management experience, including planning, design, and maintenance of local and wide area networks. He and President Glenda Anzualda founded the company in 2004 and have grown it from three employees to a team that has overseen nearly $35 million in IT programs for the commercial sector.
When you work with Lone Cypress, you're not working with a faceless national provider that treats your firm as a ticket number. You're working with a team headquartered on North Main Avenue who knows San Antonio's business community, understands the local landscape of architecture firms competing for projects across Bexar County and beyond, and brings relationships with strategic partners like Microsoft, Dell, and AT&T to deliver multi-tiered IT solutions that a smaller provider simply cannot.
Our commitment to integrity and connection isn't a marketing slogan; it's the operating principle that has kept clients with us for years. We invest in understanding your firm's goals, your growth trajectory, and the specific technology challenges you face so that our support evolves alongside your practice. Whether you're a two-person studio or a 50-seat firm with projects across South Texas, Lone Cypress provides the depth of expertise and the personal accountability that architecture principals and operations leads deserve from their IT partner.
industries we serve
✔Managed IT Services
Comprehensive, ongoing management of your firm's entire IT environment, workstations, servers, network infrastructure, and cloud platforms. We handle patching, updates, performance optimization, and vendor coordination so your team focuses on design, not IT troubleshooting. Our managed services are tailored for architecture firms with CAD/BIM-intensive workloads and include regular system reviews to ensure your infrastructure keeps pace with project demands.
✔Proactive Monitoring & Management
Around-the-clock monitoring of your systems detects and resolves issues before they impact your workflow. We track workstation health, server performance, storage capacity, network throughput, and security alerts in real time. When thresholds are exceeded or anomalies appear, our team responds immediately, often before your staff even notices a problem. This approach dramatically reduces unplanned downtime and keeps your design environment stable.
✔Cloud-Based Services (Microsoft Azure, AWS)
Secure, scalable cloud infrastructure for remote access, virtual desktops, file collaboration, and project archiving. We design hybrid environments that keep performance-sensitive workflows on local hardware while leveraging cloud platforms for flexibility, redundancy, and growth, without the capital expense of expanding physical server infrastructure.
✔Hosted Email & File Storage
Enterprise-grade email and file storage managed and secured by our team. We configure hosted email for reliability and compliance, set up file shares optimized for large architectural project data, and integrate both with your broader IT environment for seamless, secure daily operations.
✔Data Backup & Disaster Recovery
Automated, tested backup solutions protect your active project files, archived work, and business-critical data. We configure backup schedules matched to your workflow, verify recovery integrity through regular testing, and maintain off-site and cloud redundancy to ensure business continuity through any scenario, from ransomware incidents to severe weather events affecting your San Antonio office.
our process
STEP ONE
Schedule a Discovery Conversation With Our Team
Contact Lone Cypress Technology to schedule an initial conversation with our team. We'll discuss your firm's size, software stack, current IT pain points, and project demands. This is a no-pressure dialogue designed to help us understand how your architects workday to day and where your current technology is falling short. Expect this conversation to take approximately 30 to 45 minutes, and it can happen by phone, video call, or in person at your San Antonio office. You'll speak directly with our leadership, not a sales rep reading from a script.
STEP TWO
Comprehensive Network Audit and Assessment
We conduct a thorough audit of your existing IT environment, examining workstations, servers, network infrastructure, file storage, backup systems, security posture, and software licensing. For architecture firms, we pay particular attention to CAD/BIM workstation specifications, file-sharing configurations, rendering pipeline performance, and storage capacity projections. This assessment typically takes one to two weeks depending on your firm's size and complexity. You'll receive a detailed report with findings and prioritized recommendations.
STEP THREE
Custom IT Strategy and Proposal
Based on the audit findings, we develop a managed services proposal tailored to your firm's specific needs, budget, and growth plans. This isn't a generic package, it addresses the exact gaps and risks we identified, with clear timelines, costs, and expected outcomes. We walk your principals and operations leads through the proposal in detail and answer every question before moving forward.
STEP FOUR
Managed Onboarding and Implementation
Once you approve the plan, our team handles the full onboarding process, deploying monitoring agents, configuring backup systems, optimizing workstations, migrating email or file storage if needed, and establishing help desk access for your staff. We coordinate implementation around your project schedule to minimize disruption. Most firms are fully onboarded within two to four weeks.
STEP FIVE
Ongoing Management, Monitoring, and Optimization
With onboarding complete, Lone Cypress becomes your dedicated IT partner. We provide 24/7x365 monitoring and remote help desk support, conduct regular system reviews, and continuously optimize your environment as your firm grows, your software evolves, and your project demands change. You'll have a direct line to our team, always.
our approach
At Lone Cypress Technology, our approach to IT management is rooted in a principle that guides everything we do: technology should serve your firm's mission, not complicate it.
Architecture firms exist to design remarkable buildings and spaces. Our job is to ensure that the technology powering that creative work is reliable, secure, and optimized, so invisible that your architects forget it's there, and so responsive that when they do need help, the experience is fast, knowledgeable, and respectful of their time.
We begin every engagement by listening. Before we recommend a single piece of hardware or configure a single service, we learn how your firm operates.
What software do your architects use daily? How do your project teams collaborate on central models? Where are your largest files stored, and who needs access? What happens when your internet goes down during a deadline week? These are not abstract questions; they are the foundation of an IT strategy that actually works for an architecture practice rather than against it. Too many MSPs apply a generic template to every client. We build our service around the specific workflows, pressures, and priorities that define your firm.
Our methodology is proactive by design. We monitor, maintain, and optimize continuously rather than waiting for problems to surface. We conduct regular reviews of your infrastructure to identify emerging risks, a workstation approaching the end of life, a backup policy that no longer covers your growing data footprint, or a software update that could disrupt your rendering pipeline. We bring these findings to you with clear recommendations and handle the remediation with minimal disruption to your operations.
What ties this approach together is our deep commitment to the San Antonio business community. Paul Mann and Glenda Anzualda built this company here, and after more than 25 years of serving local firms, our reputation depends on delivering results, not making promises. When we say architecture is a specialty, we mean we have invested the time and expertise to understand your industry, and we show up every day prepared to prove it.
frequently asked questions
Lone Cypress Technology has been providing managed IT services to San Antonio businesses for over 25 years. Founded by Paul Mann and Glenda Anzualda in 2004, the company is headquartered on North Main Avenue and specializes in IT support for architecture firms, law firms, small municipalities, and accounting practices.
-
Architecture is one of our defined specialty verticals, not an afterthought. We understand the specific demands of CAD/BIM workloads, large-format file storage, and rendering pipelines. Our team is trained to support the software and hardware configurations that architecture firms depend on, and we've been providing IT services to San Antonio businesses for over 25 years. That combination of industry-specific expertise and local presence is rare among managed service providers.
-
Absolutely. We configure and maintain workstations optimized for the full range of architectural design software, including Revit, AutoCAD, SketchUp, Rhino, Lumion, Enscape, and other rendering and BIM tools. We ensure your hardware specifications, processors, GPUs, RAM, and storage meet or exceed the requirements for your specific software stack and typical project complexity.
-
Our 24/7x365 remote help desk provides immediate support for critical issues regardless of when they occur. Because we proactively monitor your environment, many issues are detected and resolved before they cause downtime. For on-site needs, our San Antonio-based team can respond quickly without the delays associated with out-of-market providers. Response times and escalation procedures are defined in your managed services agreement.
-
Yes. We design and manage cloud-based infrastructure through Microsoft Azure and AWS, including remote desktop solutions, cloud file storage, and hybrid environments that balance local performance with cloud flexibility. Whether your team needs to access project files from a job site, a home office, or a satellite location, we configure secure, high-performance connections that support productive remote work.
-
Onboarding begins with a comprehensive network audit and assessment, followed by a custom IT strategy proposal tailored to your firm. Once approved, our team handles full implementation, deploying monitoring, configuring backups, optimizing workstations, and setting up help desk access. Most architecture firms are fully onboarded within two to four weeks, and we schedule all work around your project timelines to minimize disruption.
IT Support Your Firm Can Trust
Talk to Lone Cypress Technology about managed IT built for San Antonio architecture firms.